1. Introduction
San Diego Solar (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit sandiegosolar.com or interact with us, how we use that information, and the choices you have. By using our site, you agree to the practices described here.
2. Information We Collect
We collect two categories of information:
Information you provide directly:
- Name, email address, phone number, and home ZIP code when you request a free solar quote.
- Approximate home size and monthly electric bill range, used only to estimate solar savings for you.
- Any message content you submit through our contact form.
Information collected automatically:
- Standard web analytics data (pages visited, referrer URL, device type, approximate location, time on site) via Google Analytics 4.
- Cookies and similar technologies that help the site function and improve over time.
3. How We Use Your Information
- To respond to your quote request or contact form submission.
- To estimate your potential solar savings and prepare a custom proposal.
- To follow up about your project, including by phone, email, or text (you can opt out at any time).
- To improve our website, services, and customer experience.
- To comply with legal obligations.
4. How We Share Your Information
We do not sell your personal information. We share it only with:
- Our CRM and lead management platform (currently GoHighLevel), so our sales team can follow up on your quote request.
- Analytics providers (Google Analytics) for aggregated usage statistics. Analytics data is processed under Google's standard data-processing terms.
- Service providers who help us operate the business (e.g. email delivery, hosting). These providers are contractually limited to using your data for our purposes only.
- Legal authorities if required by law, valid legal process, or to protect rights and safety.
5. Cookies and Tracking
We use first-party and third-party cookies to remember preferences, measure site performance, and understand how visitors use the site. You can disable cookies in your browser settings; some site features may not work as expected without them.
6. Your California Privacy Rights
California residents have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
- The right to know what personal information we have collected about you.
- The right to request deletion of your personal information.
- The right to correct inaccurate personal information.
- The right to opt out of the sale or sharing of personal information (we do not sell, but we honor opt-out requests for sharing with third-party advertisers).
- The right to non-discrimination for exercising these rights.
To exercise any of these rights, email info@sandiegosolar.com or call (619) 276-1149.
7. Data Retention and Security
We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. We use industry-standard technical and organizational measures to protect your information, but no method of transmission or storage is 100% secure.
8. Children's Privacy
Our website is not directed to children under 13 and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective” date at the top of this page reflects the most recent revision. Material changes will be posted on this page.
10. Contact Us
Questions about this Privacy Policy or our data practices?
- San Diego Solar
- San Diego, CA
- Phone: (619) 276-1149
- Email: info@sandiegosolar.com
This privacy policy is provided as a starting template. We recommend having it reviewed by qualified legal counsel before relying on it for compliance with CCPA/CPRA, GDPR, or other applicable privacy laws.